Terms and Conditions
- Article 1 -
Le meilleur accueil sera réservé à nos hôtes.Nous nous engageons à recevoir personnellement les vacanciers afin de leur assurer un séjour agréable et de leur faciliter la connaissance de la région. - Article 2 - Lenght of stay
A customer signing this contract concluded for a fixed duration may not under any circumstance invoke a right to remain in the premises. - Article 3 - Confirmation of reservation
Stays are guaranteed only upon receipt of a deposit which will be deducted from the bill on arrival. Deposits are encashed on reception. Deposits must be paid at the latest within 7 days of the booking request . The deposit required is 3O% of the total cost of the stay subject to a minimum of one night per room. Payment of the deposit can be made by cheque (drawn on a bank domiciled in France), or by banking transfer. A reservation will not be firm until after encashment of the deposit. Payment of a deposit implies acceptance of the terms and conditions of the guesthouse. - Article 4 - Cancellation by the Customer
All cancellations must be notified by registered letter, tel or email addressed to owner. .
- If cancellation occurs more than 72 hours before the start of the stay the deposit will be forfeit to the owner.
- If cancellation occurs less than 72 hours before the start of the stay the deposit will be forfeit and the owner reserves the right to demand the balance of the price of stay. .
- If the client does not arrive before 7pm on the scheduled date of the startof the stay, this contract becomes null and void and the owner may re-let the guest rooms. The deposit will be forfeit and the owner reserves the right to demand the balance of the price of stay.
- In the case of a shortened stay, the customer will remain liable for all charges relating to the cost of accommodation for the full stay. - Article 5 - Cancellation by the owner
Where the owner cancels the stay before its start, he must inform the customer by registered letter or by mail. The client will be refunded immediately all sums already paid without prejudice to any recourse to damages possibly incurred. - Article 6 - Arrival time
The customer should arrive after 4pm on the day reserved. Please advise in advance if arriving after 7pm. - Article 7 - Departure time
Rooms must be vacated by 11h30
The outstanding balance is to be paid on arrival. Any additional consumptions and services not mentioned in the contract are to be paid for at the end of the stay.
Tourist tax included
The owner reserves the right to change the guestroom initially booked by the customer to a room of the same or higher capacity, without the customer having recourse to an indemnity. In such case, the cost of the booking will remain the same.
Le présent contrat est établi pour un nombre précis de personnes. Si le nombre de clients dépasse ce nombre , le propriétaire est en droit de refuser les clients supplémentaires.Ce refus ne pourra être considéré comme une modification ou une rupture du contrat à l'initiative du propriétaire.En cas de départ du client , aucun remboursement ne peut être envisagé.
Pets are not permitted unless expressly agreed at reservation. Refusal to accept pets following a failure by the customer to respect this condition cannot be construed as a modification or rupture of the contract. In the event of departure of the customer in this situation, no reimbursement will be made.
Guests are requested to behave in such a way as to permit peaceful enjoyment of the premises by all guests. Guestrooms are non-smoking. The customer undertakes to respect the commonsense advice presented in the guestrooms and in these terms and condition. The customer undertakes to return the guestrooms in perfect condition at the end of the stay and to declare, and assume financial responsibility for, any damage for which he is responsible. Children within "Le Mas Bellecroze" are the responsibility solely of their parents. The kitchen is not freely available for use by guests.
These terms and condition are subject to change at any moment without notice. Acceptance of and compliance with these terms are conditions is deemed to begin at payment of the deposit.
Under the law of January 6th, 1978 you have the right to access and correct data concerning you. Les Mazures undertakes to not transfer the information you communicate to it to other companies or organisations.